Frequently Asked Billing Questions
I'm having problems signing in
When signing in to the billing portal, please ensure you are entering the same email address that you entered when originally creating your subscription.
How do I cancel my subscription?
You can cancel your subscription any time via the billing portal. To sign in, simply enter the email address you used when creating your subscription and a login link will be emailed to you.
If you do wish to cancel, it’s recommend that you first have a website migration plan in place to ensure your site remains online after cancellation. If you need a hand with website migration, get in touch.
How do I update my email address or other information?
How do I update my payment method?
Please sign in to the billing portal to update your payment card.
How do I change my billing password?
Passwords are not required for the billing portal. Instead, visit the sign in page, enter your email address and a sign in link will be emailed to you.
Why does my bank statement say JIMMCGUIRE?
LeedsWebsites.com is a service operated by Leeds based website manager Jim McGuire. For this reason, your subscription payments will appear with the descriptor JIMMCGUIRE in your bank statements.